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• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• Challenge your dismissal

  How to challenge your dismissal by appealing to your employer or making an unfair dismissal claim to an employment tribunal

• Check what happens if you win your employment tribunal case

  Find out what you can do if your employer won't pay compensation, if you have to pay tax on your compensation and if compensation will affect your benefits

• If you can't keep to your jobseeker's agreement

  What to do if you can’t keep to your jobseeker's agreement because of illness, emergencies or changes to your situation

• Challenging a PIP decision - mandatory reconsideration

  How to challenge a Personal Independence Payment (PIP) decision with DWP and applying for mandatory reconsideration

• Getting a second adult rebate on your council tax

  Check if you can pay less council tax if you live with adults who get benefits or a low income. This is called getting a second adult rebate