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• If your creditors are still contacting you

  Check what to do if creditors are still contacting you about debts covered by your individual voluntary arrangement (IVA

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information

• Compare energy suppliers' customer service

  Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Step 2: Check the situation where you were discriminated against

  To check if you’ve been discriminated against, you can check if the situation where it happened is covered by the Equality Act 2010

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• If you have nowhere to stay tonight

  Check how to get somewhere to stay if you have nowhere to stay tonight. Check how to get into a night shelter, hostel or refuge

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier