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• Getting a job or pay rise while on Universal Credit

  Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Compare energy suppliers' customer service

  Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier

• Getting help with home improvements

  Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters

• Help with school costs

  Find out what help you can get to pay for school lunches, uniforms and transport if you’re on a low income