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• Help claiming ESA

  Get help claiming ESA. Check if you're eligible to claim for ESA, how much you could get and help filling in the capability for work form

• Help with your JSA claim

  Get help with your JSA claim. Information about preparing for your interview, if a change affects your claim, if you can't keep your agreement and more

• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

• Before you claim DLA

  Information for before you claim DLA. Check if you can get DLA for your child and how much you could be eligible for. Find out more

• Before you claim PIP

  Overview and content list for before you claim pip. Check if you're eligible for PIP, how much money you could get and extra money you could be entitled

• Mortgage problems

  Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you

• Before you claim JSA

  Information for before you claim JSA. Read our advice to check if you can get 'new style' JSA and how you can claim. Find out more

• Before you claim

  Before going through the process of claiming you should check if you can get child benefit. Read our advice on who is eligible for child benefit payments