Search

• Fill in the work capability form: how your conditions affect you

  Find out what to do before you fill in the WCA50 form, so you can give the information you need when you begin to fill in the form

• Payday loans

  Overview and content list for payday loans. Read our advice about payday loans, including reasons to complain about your lender and making a complaint.

• Problems with your payment

  Overview and content list for problems with your payment. Get help appealing if you're having problems with your universal credit payments.

• Payment protection insurance

  Get help with payment protection insurance issues. Check if you can complain about PPI, how to complain about it and how you can take your complaint further.

• Personal Independence Payment

  Information on eligibility for claiming Personal Independence Payment (PIP), how to fill in the claim form and how to challenge a decision

• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission.

• Loans

  Overview and content list for loans. Read information about loans, including payday loans and information about credit brokers

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold.