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• Benefits

  Get advice on benefits, including what you're entitled to and how to claim

• Before you claim DLA

  Information for before you claim DLA. Check if you can get DLA for your child and how much you could be eligible for. Find out more.

• Deportation and living in the UK illegally

  Information about deportation and living in the UK illegally. Find out your options if you're living in the UK illegally and what to do if you're deported.

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• Challenging an employment tribunal decision

  Find out how to ask for reasons for the tribunal's decision, how to ask for a reconsideration and how and when to appeal against a tribunal's decision

• Rape and sexual assault

  Information on rape and sexual assault, including definitions, sources of specialist help and further information

• If you've been refused reasonable adjustments

  If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments

• Travel insurance

  Overview and content list for travel insurance. Get help on getting travel insurance, making a claim, accidents when travelling and problems with your claim.

• Paying rent

  Paying rent Get help with the cost of renting privately Dealing with rent arrears Check if your landlord can increase your rent Challenging a rent increase

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place.