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• Get help with the cost of renting privately

  Check if you can get help to pay your rent or council tax. Check if you can get Universal Credit for housing costs or a council tax reduction

• Getting a second adult rebate on your council tax

  Check if you can pay less council tax if you live with adults who get benefits or a low income. This is called getting a second adult rebate

• Writing off some of your debt if you apply for an administration order

  Tells you how to ask for a composition order, as part of an administration order, to get part of your debt written off

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• Check what happens if you win your employment tribunal case

  Find out what you can do if your employer won't pay compensation, if you have to pay tax on your compensation and if compensation will affect your benefits

• Struggling to pay - administration orders

  Action you can take if a change in circumstances makes it difficult to repay your administration order. Covers what creditors might do if you miss payments, review hearings and revoking the order

• Getting a refund for a cancelled or delayed train

  How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days