Search

• Taking the first step if you need financial support

  If you need financial support, start by checking if you can get any benefits. You could get this financial help, even if you’re working or have savings

• Using the right to repair scheme

  How the right to repair scheme works and the types of repairs it covers

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back

• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint

• Claiming compensation from Royal Mail

  Check how to claim compensation for lost, damaged or delayed post and parcels. Check how much you should get and how much time you have to make a claim

• How volunteering affects your benefits - overview

  Check the rules about volunteering for the benefit you claim to make sure your benefits aren't affected. Read our advice about volunteering while on benefits.

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues

• Coronavirus - if you're worried about working

  Check what to do if you’re worried about being safe at work because of coronavirus (COVID-19). Also what to do if you’re pregnant, or if you or someone you live with has a health condition