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• What to do if you've been trafficked

  Your rights and how to get help if you are a victim of human trafficking or modern day slavery.

• Flexible working

  Information about flexible working. Find out more about applying for flexible working, and what to do if your employer refuses your flexible working request.

• Budgeting

  Find out how to work out your budget and what to do if you’re struggling to pay your bills.

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• How changes to immigration rules might affect you

  The government announced its UK immigration white paper. Find out if the new rules affect your visa, or applications for indefinite leave or British citizenship.

• Managing affairs for someone else

  Information on managing someone’s affairs including ordinary, lasting and enduring power of attorney, and mental capacity

• Public sector equality duty - taking action

  Things to think about before using the public sector equality duty to challenge a decision or policy which discriminates against you, or puts you at a disadvantage

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Problems with goods - letter before court action

  Letter to send as a last attempt to ask a trader to sort out a problem before you take court action

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission