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  • Council tax

    Check how council tax works. Check if you can get a discount or exemption from council tax and how to apply.

  • Tax credit overpayments

    Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

  • Getting tax advice

    Check where you can get help with a tax problem. If you need help with tax, you can get advice from the tax charity TaxAid.

  • Challenge a tax credits decision

    Challenge a tax credits decision Appealing a tax credits decision at a tribunal Challenging a working or child tax credits decision - mandatory reconsideration

  • Dealing with Council Tax arrears

    What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts

  • Applying for Council Tax Reduction

    Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision.

  • Dealing with income tax arrears

    What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

  • Working and child tax credits

    Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision.