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Moving home
Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier.
Get help with the cost of living
Check what extra help you could get if you're struggling with the cost of living
Find the user guide for your smart meter's in-home display
Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer
Reducing your regular outgoings
Find out how to save on household, energy and water bills, your TV licence and travel costs.
Move your gas or electricity meter
What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost
How to read your smart gas meter
Find out how to get a reading from your smart gas meter or your meter's in-home display
Compare how much electrical appliances cost to use
Find out which appliances use more electricity
Problems during a tenancy
and energy bills Problems with flatmates, sharers and subtenants Pets and service animals in rented homes You want to run a business from your rented home Your landlord wants to increase your rent Making changes to a rented home (adaptations) You can't afford the rent for your council home