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• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold.

• Challenging what the CMS says you should pay

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed or you have special expenses

• You are a private-sector tenant taken to the tribunal for rent arrears

  Information about the procedure a landlord must follow in order to take a private sector tenant to the First-tier Tribunal for rent arrears and eviction, the tribunal hearing and what decisions the tribunal can make

• Coronavirus - if you need to be off work to care for someone

  What to do if you have to be off work caring for someone whose care has stopped because of coronavirus (COVID-19). This might be because their school is closed or a carer can't come.

• Check if your previous energy supplier owes you money

  How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you.

• Letter to end contract due to poor work and 'lost faith'

  Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• If your lender is trying to repossess your home

  Information on what a lender must do before seeking possession, about going to court, what can happen in court, the decisions that can be made and who pays the costs.