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• Help with travel costs if you're older or disabled

  How to check if you are eligible for concessionary or free travel on public transport and how to claim concessionary fares

• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes

• Problems with energy efficiency at home

  Problems with energy efficiency at home Problems with your Green Deal energy efficient home improvements How to complain about your Green Deal energy efficient home improvements HELMS (Home Energy

• Problems with your energy bill

  Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased

• Your business's energy supply

  Get help with your small business's energy supply. Information about dealing with your bills, switching your supplier and what to do when you move premises

• Struggling to pay your bills

  Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service

• Complain to the Energy Ombudsman

  When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier

• How to make a complaint about a bus service in Scotland

  How to complain about a public bus service in Scotland

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance