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• Preparing for your employment tribunal hearing

  Find out what you can do to prepare for the hearing, what to do if you need to delay it, who can go with you, what you should have with you

• Using a lay representative in civil legal action

  Information about who may be a lay representative and how they can help you prepare and conduct a civil legal case

• If your lender is trying to repossess your home

  Information on what a lender must do before seeking possession, about going to court, what can happen in court, the decisions that can be made and who pays the costs

• If your child is living in the UK illegally

  How to get your child a legal immigration status, such as British citizenship or ‘discretionary leave to remain’, if they are under 18 and living in the UK illegally

• Getting benefits if you got ill or were injured at work

  Check if you can claim Industrial Injuries Disablement Benefit and how to deal with problems

• Challenge your redundancy

  Check if you have a good reason to challenge your redundancy. Find out how to negotiate with your employer, get mediation, and take legal action

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Check if you’re allowed an extra bedroom for Housing Benefit

  Find out if you can get Housing Benefit for another room in your council home because you have a disability or someone is away from home

• Parental bereavement pay - what you're entitled to and how to get it

  Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer

• How an arbitrator decides the outcome of a complaint

  How to apply for arbitration relating to a dispute, how an arbitrator decides the outcome, what happens after the decision, and who pays for the costs of arbitration