Search

• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Getting an accessible car or other equipment in Scotland

  Find about leasing an accessible car or other equipment if you or your child is disabled

• Get help if you’re struggling to pay your bills

  Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax.

• Citizens Advice Scotland

  -produced with colleagues in Citizens Advice (England and Wales). Contact an adviser in Scotland What to bring to a bureau Work with Citizens Advice Scotland Job and volunteer opportunities with Citizens Advice Scotland About us About this site Adviser resources AdviserNet - online information for advisers

• Help on a low income

  Overview and content list for benefits help for those on a low income

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

• How an arbitrator decides the outcome of a complaint

  How to apply for arbitration relating to a dispute, how an arbitrator decides the outcome, what happens after the decision, and who pays for the costs of arbitration

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings