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Complain about mis-sold PPI
How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought
Find out who your gas or electricity supplier is
Who to contact to find your energy supplier or Meter Point Reference Number
If you’re having problems with your smart meter
Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings
Save money using your electrical appliances
Check the average costs of using your electrical appliances and devices. Find ways to save electricity and reduce your energy bills
Disability discrimination and energy suppliers
Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services
How to read your smart electricity meter
Find out how to get a reading from your smart electricity meter or your meter's in-home display
How to read your smart gas meter
Find out how to get a reading from your smart gas meter or your meter's in-home display
How to read your gas or electricity meter
Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters