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• Complain to an ombudsman or commissioner in Scotland

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court

• Getting Universal Credit if you’re sick or disabled

  Check if you can apply for support if you can't work because you're sick or disabled. Universal Credit is available for people with sickness or disabilities.

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Young Carer Grant

  Find out about the Young Carer Grant - a payment for carers aged 16-18 years who do at least 16 hours of caring a week on average but don't receive Carer's Allowance

• Costs of civil court action using simple procedure

  Find out the cost of civil court action using the simple procedure, what the fees cover, who is exempt from paying court fees and how to claim back court expenses.

• Changing your name

  How to change a name, how to record it and who to tell about

• If you think your ESA decision is wrong - mandatory reconsideration

  How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal

• Get help with discrimination at work

  Where to get help if you're being discriminated against by your employer, a company you used to work for or one you applied for a job with.

• Get help with gambling problems

  If you're worried about your gambling, there are things you can do to get support. Find charities and services that can help with gambling problems