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  • Parental bereavement pay - what you're entitled to and how to get it

    Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer

  • How an arbitrator decides the outcome of a complaint

    How to apply for arbitration relating to a dispute, how an arbitrator decides the outcome, what happens after the decision, and who pays for the costs of arbitration

  • Rules debt management plan providers must follow

    Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow

  • Dealing with mortgage arrears

    What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts

  • Harassment by creditors

    How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

  • Young people and family

    Find out about family matters affecting children and young people, including information on adoption, local authority care, wills and inheritance and the minimum age for getting married or registering a civil partnership

  • Your right to life

    Explains how the right to life is protected by article 2 of the Human Rights Act 1998 and when the article may be breached

  • Paying off your rent arrears

    Paying off your rent arrears This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales Step 1: Take action quickly if you have rent