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What you can do with your pension pot
What options you have for accessing the money in you personal or workplace pension pot
Check if your energy meter isn't working properly
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty
Letter to complain about faulty goods bought from a company before 1 October 2015
Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015
Getting repairs done while renting
Responsibilities of landlords to get repairs done including options for tenants to take when repairs are not carried out
Letter to challenge a parking ticket: parking on private land - you broke the rules but had a good reason
Letter to challenge a parking ticket: parking on private land - you broke the rules but had a good reason This advice applies to Scotland. See advice for See advice for England, See advice
How to complain about Home Energy and Lifestyle Management Ltd (HELMS)
How to complain about a Green Deal loan and green home improvements if you were sold them by Home Energy and Lifestyle Management Ltd (HELMS
Sheriff powers in civil legal action of £5,000 or less
Find out what actions the sheriff can take in civil legal action below the value of £5,000
Food and drink organisations
Who you can contact for information or to make a complaint if you have a problem or concern about poor hygiene or safety in food outlets
Problems with your settled status decision
Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status
Unhygienic and unclean premises
What to do if you think a food shop, vendor or restaurant is selling food in an unclean or unhygienic environment. Also includes information about the Food Hygiene Information Scheme and Eat Safe Award