These details will appear on your letter.
Put your street, town and postcode on different lines.
If it’s not a UK number, include the country code. If it’s a landline, include your area code.
A creditor is someone you owe money to. Check letters or emails from the creditor for their contact details. If you’ve had letters from a debt collection agency, use their details instead.
Put the street, town and postcode on different lines.
If you selected no, leave this blank.
Check statements, letters or emails from the creditor for your account details. If you have an online account you can also check that.
You might have a separate reference number, for example, if you’ve already written to the creditor and they gave you a reference number in their reply.
Explain why you can’t keep up with payments. For example, because you’re unable to work. Give as much detail as you can and say how long your financial difficulties might last.