Letter to cancel goods or services bought at home or in a public place

Your details

These details will appear on your letter.

Your full name

Your address

Put your street, town and postcode on different lines.

Your email address (optional)

Your phone number (optional)

If it’s not a UK number, include the country code. If it’s a landline, include your area code.

Trader’s name

Trader’s address

Put the street, town and postcode on different lines.

Is there a specific person you want to write to?

Yes

If yes, what's their name? (optional)

If you selected no, leave this blank.

What service did you agree?

Put what was included, and if the service had a specific name.

When did you buy it?

For example ‘14 January 2022’. If you don’t know the exact date, try to be as specific as you can, for example, ‘January 2022’.

Where did you buy it?

At work

At home

On the street

Reference number (optional)

This might also be called a ‘customer number’. If you don’t have one, leave this blank.