Letter to switch energy supplier if you have a prepayment meter

Your details

These details will appear on your letter.

Your full name

Your address

Put your street, town and postcode on different lines.

Your email address (optional)

Your phone number (optional)

If it’s not a UK number, include the country code. If it’s a landline, include your area code.

Energy supplier’s name

For example, British Gas or ScottishPower.

Energy supplier’s address

Check your bills to find their address. Put the street, town and postcode on different lines.

Is there a specific person you want to write to?

Yes

If yes, what's their name? (optional)

If you selected no, leave this blank.

Account number

This might also be called a ‘customer number’.

When did you get the letter from your current energy supplier?

For example ‘14 January 2022’.

How much do you owe your current energy supplier?

Don’t put a ‘£’ sign - we’ll add this for you.

Name of the energy supplier you want to switch to

For example, EDF Energy.