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Stretched households need responsible short-term credit

07 August 2013

Banks  and other mainstream lenders are still leaving a huge gap in the market by not offering a responsible alternative to a short-term loan, says Citizens Advice as new research from Uswitch reveals half of payday loan customers believe they meet short-term borrowing needs in a way not offered by traditional lenders.

Rogue quick house sale companies must be stopped

06 August 2013

People can see their home go for less than it is worth because of unscrupulous quick house sale firms, says Citizens Advice as the OFT investigates three quick sale house companies.

Citizens Advice calls for decisive action to tackle fuel poverty

29 July 2013

Following the release of the Energy and Climate Change Committee’s report on Energy Prices, Profits and Poverty, Citizens Advice warns that “pinning all our hopes on increased transparency” will not tackle the problem of rising bills at a time when many household budgets are already being squeezed.

Church plans for credit unions a welcome alternative

26 July 2013

Credit Unions can be a great option for some people, so it’s good news that the Church of England is planning on boosting them. But at the moment, Credit Union’s can’t meet all the demand for short-term credit.

'Horrifying’ payday loan debt problems

11 July 2013

Citizens Advice Chief Executive Gillian Guy describes some of the payday loan problems reported to the national charity in the last month as ‘absolutely horrifying’ as borrowers face losing their jobs, homes and one person said they contemplated suicide.

IDS must confirm how those “not ready for Universal Credit”

09 July 2013

Citizens Advice Chief Executive, Gillian Guy, has called on Iain Duncan Smith to use his appearance before a parliamentary committee today (Wednesday) to confirm how he will help the 9 out of 10 people who are not ready for Universal Credit.

No pledge from government to take action against banks on basic bank accounts

08 July 2013

Citizens Advice is disappointed the Government has not pledged to take action against banks if they can’t agree on minimum standards for basic bank accounts within 12 months. The charity has also warned that the implementation of Universal Credit is at risk if claimants can’t access a bank account.