Citizens Advice (Ilkeston) Derbyshire Districts
Contact us
Castledine House
5 Heanor Road
ILKESTON
Derbyshire
DE7 8DY
0300 456 8390 Our Adviceline is open Monday to Friday, 9am to 4pm.
Calls to this number are charged at the same rate as 01 and 02 numbers.
About our advice service
Our Advice Centre in Ilkeston is open for drop-in and appointment sessions Tuesday and Friday 10am to 2pm, we also offer a reception service and pre-booked appointments on Monday and Thursday 10am to 2pm. We have a range of Advice Centres across your district, details of these can be found on their individual entries under ‘Main Location’ on the left hand side.
Citizens Advice Derbyshire Districts provides free, confidential, independent and impartial advice to all residents of Amber Valley, Derbyshire Dales, Erewash and High Peak on a broad range of issues.
We have a range of outreach sessions across your district. Advisers are based in most GP surgeries and we run Family Advice sessions in local community facilities. Further details can be found on their individual entries under ‘Outreaches’ on the left hand side.
Our Adviceline is open Monday to Friday, 9am to 4pm. 0300 456 8390. Calls to this number are charged at the same rate as 01 and 02 numbers.
Advice session times
| Day | Time | Further information |
|---|---|---|
| Monday | 10.00 - 14.00 | 10am-2pm - Pre-booked appointments and reception service only |
| Tuesday | 10.00 - 14.00 | 10am-2pm - Pre-booked appointments and Drop-in session. |
| Thursday | 10.00 - 14.00 | 10am-2pm - Pre-booked appointments and reception service only |
| Friday | 10.00 - 14.00 | 10am-2pm - Pre-booked appointments and Drop-in session. |
Telephone advice times
| Day | Time | Further information |
|---|---|---|
| Monday | 09.00 - 16.00 | Please see Adviceline telephone details at the top of the page. |
| Tuesday | 09.00 - 16.00 | Please see Adviceline telephone details at the top of the page. |
| Wednesday | 09.00 - 16.00 | Please see Adviceline telephone details at the top of the page. |
| Thursday | 09.00 - 16.00 | Please see Adviceline telephone details at the top of the page. |
| Friday | 09.00 - 16.00 | Please see Adviceline telephone details at the top of the page. |
Access details
- Wheelchair accessible
- Wheelchair toilet access