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Herne Bay Citizens Advice


185/187 High Street

Herne Bay, Kent



How to get support

Call us

08082787846 / 01227 740647

Email us

Visit our website

Getting in touch by phone

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 1pm

Visiting us in person

Advice by pre- booked appointments. To book appointment call 01227 740647 or email or call in
Tuesdays ( 10am -1pm) to book ahead. Thursdays 10am-12pm housing advice by Canterbury Housing Advice Centre.

Check if you need to book an appointment

You'll need to contact us to find out about options for visiting the office.

Office times
Day Time
Tuesday 10am to 4pm
Thursday 10am to midday


  • Wheelchair toilet
  • Wheelchair accessible
  • Induction loop

More information about our service

Advice is by telephone, webchat and email. A limited number of in-office appointments are offered to people who are unable to access remote services. Interviews are conducted in the office. You will be able to bring paperwork for the adviser to look at and forms can be completed. Contact us to book an appointment 01227 740647.
Additional service: Macmillan welfare benefits advice for people, carers and their families that are affected by cancer - 01227 762122.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.