Epsom & Ewell Citizens Advice

Opening hours for drop ins, pre-booked appointments available Monday - Friday 10:00 to 16:00. days we do not have a drop in we are able to add clients to our call back list . we will always prioritise food vouchers. we do not issue supermarket vouchers

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

The Bureau is located in Epsom Town Centre and its service is available to all those who live and/or work in the local community. The Bureau also offers a Mental Health Outreach Service, which is funded by the NHS and Henry Smith , and covers Mid and East Surrey (Mole Valley, Reigate and Banstead and Tandridge in addition to Epsom and Ewell), a Specialist Debt Service. and a Caseworker (FWSS) providing Money Advice to those with Mental health isses who are not under a Mental Health Team

When you drop-in or telephone us, you will initially be offered a short interview so that your problem can be assessed. The assessor will then decide the next course of action for you. This could be to:

Give you information to help you resolve a problem, or

Make an appointment for you to see a General or Specialist Adviser, and list out any additional documents to bring, or

Direct you to another organisation (e.g. local authority; government department; specialist body)

If the adviser needs to contact a third party on your behalf, we will ask you to sign an authorisation form giving your consent