Consumer empowerment partnerships

Our national consumer advocacy and education work is supported by a network of 11 Consumer Empowerment Partnerships (CEP) across England.

The partnerships are led by local Citizens Advice who work closely with the regional Trading Standards officers to lead on consumer empowerment initiatives in their area. The Consumer Empowerment Partnerships are strategically led by Citizens Advice, giving a local focus to national plans, but operationally independent.

Read our powerful partnerships publication, about how the CEPs work with Trading Standards.

For more information about the CEP project, please email James Mole at

Make sure you contact us if you need consumer advice or check out our consumer advice.