Energy policy research and consultation responses
We are the official consumer body for energy. We use research and evidence from the people who contact our advice service every day to understand the problems facing energy consumers in Great Britain. We help solve these problems by engaging with industry, changing policy and supporting consumers to navigate the market.
Energy policy research
- Retail energy market renewal - reflections from a Citizens Advice roundtable
- Citizens Advice consumer advice and advocacy annual report 2021-22
- Room for Reform: Embedding fair outcomes for tenants in tomorrow’s retail energy market
- Getting ready for heat network regulation
- Citizens Advice Consumer Work Plan 2022/23
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Energy consultation responses
- Citizens Advice response to BEIS’ letter on changes to the Energy Bills Support Scheme
- Citizens Advice's response to Call for Input: Future of local energy institutions and governance
- Citizens Advice response to BEIS consultation on the Energy Bills Support Scheme
- Citizens Advice Response on Regulatory treatment of CLASS as a balancing service in RIIO-ED2 network price control
- Citizens Advice response to Ofgem open letter on protecting credit balances and Renewables Obligation payments
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