Problems with benefits and tax credits
What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim.
Causes of benefit overpayments and what to do if you've been told you've been paid too much.
Find out how benefit fraud is investigated, and know what you can do if you're suspected of it.
When and how to complain about the service received from those dealing with your benefits or tax credits.