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Compare energy suppliers' customer service

This advice applies to England

Before you switch, it's a good idea to check how well different energy suppliers deal with customer service.

We’ve compared suppliers across 5 different categories and ranked how good their customer service is. We’ve scored each supplier out of 5. Find out how the scores are worked out.

If you can't find your supplier in the table, we might not have enough data to give them an overall score. You can find these suppliers at the bottom of the page.

Choose a supplier in the table to find more information about their customer services.

If you want to check prices instead, you can compare suppliers’ prices and switch online.

Scores for April to June 2023 

The scores are ​​based on data we got from suppliers in September 2023.

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