If your IHD has no buttons

You should be able to find the model and the user manual below. 

Chameleon IHD6

The IHD6 has:

• no buttons that are always visible - works as a touchscreen

• 'IHD6 CAD PPMID' on the bottom of the device

Some energy suppliers have produced their own versions of the user guide for the Chameleon IHD6. You can:

• download the Chameleon IHD6 user guide (PDF)

• go to the online IHD6 user guide on the Octopus website

• go to the online IHD6 user guide on the OVO website

Secure Pipit 500

The Pipit 500 has:

• 'Secure' under screen

Download the Secure Pipit 500 user manual (PDF)

British Gas ph3 Smart Energy Monitor

The British Gas ph3 Smart Energy Monitor has:

• a pattern of green dots above the screen

• 'British Gas' below the screen

Download the British Gas ph3 user manual (PDF)

If you can’t find your in-home display

If your in-home display isn’t in this list, you can find your IHD by manufacturer. 

If you still can’t find your in-home display you should contact your energy supplier.