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Law is failing nuisance call victims

31 Hydref 2013

Citizens Advice has warned that consumers are being failed by regulations to control nuisance callers, and is calling for MPs to support a Private Members Bill to clamp down on unscrupulous cold callers.

"Cloak and dagger tariffs" squeezing households, says Citizens Advice

30 Hydref 2013

As Energy company bosses come under scrutiny from MPs on the Energy Select Committee this afternoon, national charity Citizens Advice reveals a huge rise in the number of people seeking help about energy bills on its website since the announcement of the first price hike on October 10th.

New figures from Citizens Advice show “appalling human cost” of sanctions

25 Hydref 2013

Citizens Advice has called on ministers to urgently rethink how they apply sanctions to jobseekers as the charity’s national figures show a rise of 64% in the number of problems with sanctions compared to this period last year. From July to September this year, Citizens Advice Bureaux across the country dealt with 3,895 issues with sanctions for Jobseekers Allowance.

Nobody should be facing sexual harassment at work in 2013

23 Hydref 2013

Following the poll by law firm Slater & Gordon which revealed that 60% of the women surveyed said they have faced sexual harassment from a male colleague, Citizens Advice warns that these figures take us back 60 years and that sexual harassment is never acceptable.

Energy queries double as hikes announced

21 Hydref 2013

Citizens Advice has seen the number of energy queries to its consumer service double following the recent price rise announcements. npower is the latest supplier to announce a price increase this winter.

Banks hold answer to consumer choice on short-term credit

16 Hydref 2013

A straightforward, quick way to take on payday lenders is for banks to offer personal micro-loans, says Citizens Advice as Labour Leader Ed Miliband announces long term plans to boost funding for credit unions.