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Child abuse - general organisations

This advice applies to England


NSPCC helpline provides advice and information to adults concerned about a child. The helpline is available 24 hours a day every day and NSPCC counsellors can provide callers with support and also take action on their behalf. There is also an online form to report concerns about a child. The contact details are:

Helpline: 0808 800 5000 (24 hours a day, every day)
Textphone: 18001 0808 800 5000
Text messages: 88858
Email: or online form to report concerns about a child


NSPCC National Child Trafficking Advice Centre (CTAC)

NSPCC National Child Trafficking Advice Centre (CTAC) provides support to professionals who come into contact with children or young people, who may have been trafficked or are at risk of trafficking. The contact details are:


The NSPCC Female Genital Mutilation Helpline

The NSPCC have launched a helpline to protect UK children from female genital mutilation (FGM). Anyone who is worried about a child and FGM can call 0800 028 3550 for information and support.

Rape Crisis Centres

Rape Crisis Centres provide free and confidential counselling services for girls and young women who have been sexually abused. Mothers of children who have been abused can also contact them for help. Many groups will offer ongoing support through court proceedings.

Rape Crisis England and Wales is a national charity and the umbrella body for a network of independent Rape Crisis organisations. You can call the national Rape Crisis helpline to speak to a trained worker who can also tell you where your nearest services are if you want face-to-face support or counselling.

Rape Crisis (England and Wales)
National Freephone Helpline: 0808 802 9999 (from 12 noon to 2.30pm and from 7.00pm to 9.30pm every day)

National Association for People Abused in Childhood (NAPAC)

NAPAC provides support and information for people abused in childhood.

National Association for People Abused in Childhood (NAPAC)
Support line: 0808 801 0331
Monday to Thursday 10am to 9pm, Friday 10am to 6pm
Calls are free from landlines and mobiles. They will not show on a phone bill.
Email: online contact form

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