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• Q10: reading

  Q10: reading This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What the question means This question is about how your condition makes it difficult for you to: read information that is a standard text size (not large...

• Switch energy supplier or tariff

  Switch energy supplier or tariff This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re trying to save money on your gas or electricity, you might consider either: switching suppliers switching to a different tariff with your...

• Check how to switch your internet, phone or TV provider

  Check how to switch your internet, phone or TV provider This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to save money by switching to: a new provider for your internet, mobile phone, landline...

• Reducing your regular outgoings

  Reducing your regular outgoings This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re struggling with money, there are steps you can take to save on your regular outgoings. You might be able to save money by:...

• Your energy supplier has put its prices up

  Your energy supplier has put its prices up This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your gas or electricity supplier increases its prices, they should tell you in a reasonable amount of time before the change...

• Moving home – dealing with your energy supply

  Moving home – dealing with your energy supply This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re moving or have just moved to a new home, make sure you contact your energy supplier. There are some...

• Compare energy suppliers' customer service

  Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their...

• Your energy supplier has gone bust

  Your energy supplier has gone bust This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You’ll still have gas and electricity if your energy supplier goes out of business.  The gas and electricity regulator, Ofgem, will announce who...

• When must public authorities make reasonable adjustments?

  When must public authorities make reasonable adjustments? This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Public authorities, like the police or a local authority, must take steps to remove the barriers you face because of your disability...

• Applying for pre-settled and settled status

  Applying for pre-settled and settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The deadline for most people to apply for pre-settled or settled status from the EU Settlement Scheme was 30 June 2021.  You can...