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• Student housing - ending your agreement in halls

  Students aren’t always aware that they enter into a legal contract when they sign a tenancy or licence agreement. An agreement must be ended properly when you move out. The rules on ending an agreement vary and this page highlights those most relevant to students in halls of residence and...

• Writing off some of your debt if you apply for an administration order

  Writing off some of your debt if you apply for an administration order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you apply for an administration order, you may be able to have some of your...

• Check you've been given the right sanction

  Check you've been given the right sanction This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've been sanctioned, you should check that you've been given the right level of sanction and have been sanctioned for the...

• Student housing - living in halls

  Many students live in accommodation provided by their university. This is mainly halls of residence which are often located close to the university and are particularly popular for first year students. This page provides some information about university halls of residence and what your housing status is likely to be...

• Getting a refund for a cancelled or delayed train

  Getting a refund for a cancelled or delayed train This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your train journey is cancelled, you can get a full refund if you can't take the next train or...

• If your circumstances change during your IVA

  If your circumstances change during your IVA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You have to tell your insolvency practitioner if your personal circumstances change. It’s a breach of your agreement if you don’t tell...

• Public functions - when discrimination is not unlawful

  Public functions - when discrimination is not unlawful This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says you mustn't be discriminated against is called the Equality Act 2010. Generally speaking public authorities - for...

• Maternity pay - how much you can get

  How much maternity pay you get, and how long it lasts, depends on what type of maternity pay you’re entitled to: for statutory maternity pay, read the rest of this page for details for contractual maternity pay, look in your contract or ask your employer - it will never be...

• Coronavirus - if you need to be off work to care for someone

  You might be able to get help if you’re off work caring for someone who is normally looked after another way. This might be because your child’s school is closed or an older person’s carer can’t come. You might be able to get: some or all of your pay from...

• Complaining to an ombudsman

  Complaining to an ombudsman This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsman schemes are independent, free and impartial –...