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• Check you've got the right amount of holiday pay

  You shouldn’t get less pay when you’re on holiday than when you’re working. The paid holiday the law says you’re entitled to is called ‘statutory paid holiday’. For each week of statutory paid holiday you take, you’re entitled to a week’s pay.  How much you’ll be paid when you’re on...

• Problems getting to or topping up your prepayment meter

  Problems getting to or topping up your prepayment meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can’t get to or top up your prepayment meter, your supplier should work with you to come to...

• Check if you're working more than the 48-hour limit

  You might need to calculate how many hours you're working if: you think you're working more than 48 hours a week your employer wants you to work more than 48 hours a week your employer has asked you to opt out of the 'Working Time Regulations' If you're working less...

• The costs and charges of credit cards

  The costs and charges of credit cards This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page tells you about interest and other charges which might be added to your credit card including charges when you buy...

• Q13 - starting and finishing tasks

  Q13 - starting and finishing tasks This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is at the bottom of page 15 on the form - see what it looks like How to answer the question...

• Check how much redundancy pay you can get

  If you’re being made redundant, you might be entitled to redundancy pay. You’ll only get redundancy pay if it is a genuine redundancy - check if your redundancy is genuine. There are 2 types of redundancy pay you could get: ‘statutory’ redundancy pay - what the law says you’re entitled to...

• Getting visas for your partner and children to live in the UK

  Getting visas for your partner and children to live in the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bringing family members from Ukraine to the UK There are special rules for family members who are...

• Check if you can claim ESA

  Check if you can claim ESA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get Employment and Support Allowance (ESA) if you have difficulty working because you’re sick or disabled. This is...

• Q1: listing your conditions, medications and treatments

  Q1: listing your conditions, medications and treatments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Question 1a "Tell us in the space below:" what health condition or disability do you have? the approximate start date You don't...

• Dealing with mortgage arrears

  Dealing with mortgage arrears This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important Contact your nearest Citizens Advice immediately if: you’ve been told by your lender that they’re applying to court you’ve received court papers you're expecting bailiffs...