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Buying a more energy efficient appliance
Buying a more energy efficient appliance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're thinking about buying
Help with bills if you use alternative fuels
with a gas supplier you’ll use other types of fuel to keep your home warm. These could include alternative fuels like: oil liquefied petroleum gas (LPG) wood solid fuel - such as coal biomass
Fixing problems with your smart meter’s in-home display
display (IHD) is a small portable screen that shows you how much energy you’re using. This is not the same as a smart meter. Your smart meter will be in a fixed position, usually in a cupboard inside
Make your home more energy efficient
Make your home more energy efficient This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can save money on your energy
Moving home
Moving home Find out who your gas or electricity supplier is Moving home – dealing with your energy supply Get your home connected to a gas or electricity supply
Check if your business is a microbusiness
- it depends on the amount you use. This means you’ll have to get separate quotes for gas and electricity. Check your bill or ask your supplier if you're not sure how much energy you use in a year
Work out which debts to deal with first
can get if you’re struggling to pay your energy bills. If you’ve missed payments because of coronavirus, you should explain this to your supplier. For example, if your income has been affected by long
Find the user guide for your smart meter's in-home display
display (IHD) is a small electronic screen that connects wirelessly to your gas and electricity smart meters. You can use it to see how much energy you’re using and how much it costs. Find out how to use
WaterSure scheme – help with paying water bills
need to be on The benefits you need to be on depends on your supplier. You should check which benefits they cover. All suppliers offer WaterSure if either you or someone in your household get one
Credit sale
price. You usually have to pay interest but some suppliers offer interest-free credit. Repayment is made by instalments until you have paid the whole amount. You’re the legal owner of the goods as soon