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• If your landlord didn’t follow deposit rules

  a private landlord you don’t live with your landlord you started renting on or after 28 February 1997 You might also have an assured shorthold tenancy if you started renting on or after 15 January 1989

• Complaining about the Child Maintenance Service

  a decision about your complaint You should get a letter saying the CMS has received your complaint within 2 working days.  The CMS will try to deal with your complaint within 15 working days. If it’s

• Check how much Housing Benefit you can get

  . The local housing allowance rate doesn’t apply to every type of tenancy – for example it might not apply to you if: your tenancy started before 15 January 1989 you’ve been getting Housing Benefit

• Changing your claimant commitment

  off if your childcare is disrupted and you can’t rearrange it at short notice. You’re pregnant or you’ve given birth in the past 15 weeks Your work coach should always take pregnancy and childbirth

• Challenging an eviction with discrimination law

  of achieving a legitimate aim’. Indirect discrimination is covered in section 19 of the Equality Act 2010 and discrimination arising from disability is covered in section 15 of the Equality Act 2010

• Complaining about your letting agent

  15 January 1989 In most cases this means you’ll have an ‘assured shorthold tenancy’ or ‘assured tenancy’. This advice applies to people with one of these tenancies. It’s worth checking your tenancy

• Buying a used car

  if you’re not insured. You’ll be liable for any damage you cause and you could get points on your licence. Drive for at least 15 minutes on different types of road. The AA has a checklist for what to look

• Young people and family

  throughout the UK. Become Become  15-18 White Lion Street London N1 9PG Helpline: 0800 023 2033  Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 023

• Harassment by creditors

  of practice that its members must follow. You can find a list of members on the organisations’ websites: Finance and Leasing Association Imperial House 15-19 Kingsway London WC2B 6UN Tel: 020 7836 6511

• Taking legal action for housing discrimination

  of the Equality Act 2010 and discrimination arising from disability is covered in section 15 of the Equality Act 2010. For reasonable adjustments they could say what you've asked for isn't reasonable