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Get more help Contact the consumer helpline for energy problems
If you’re not happy with Royal Mail’s decision about compensation
from mobiles and up to 13p a minute from landlines. It should be free if you have a contract that includes calls to landlines - check with your supplier if you're not sure. Help us improve our website
Get help with discrimination at work
. It should be free from your mobile if you have a contract that includes calls to landlines - check with your supplier if you’re not sure. If you’re not comfortable speaking English, you can say which
Check how much a call will cost
to numbers in the Channel Islands (01481 and 01534) and the Isle of Man (01624) aren’t usually included, so it’s worth checking with your supplier. You might be charged if your contract doesn’t include all
Contact the consumer helpline
online. Talk to us about an energy problem Find out how to chat with us online about an energy problem. Talk to us about another kind of consumer problem Chat’s usually available between 9am to 5pm, Monday
Complaining about bailiffs
and Pensions (DWP) an energy, internet or phone company Complaining to an ombudsman is free, but you need to have complained to your creditor first. If you owe money to your council You can complain
Provision of goods and services - discrimination because of something connected to your disability
for Scotland, See advice for Wales If you’ve been treated unfairly by a trader or service provider, like a bank, energy provider or local authority, and it’s because of something connected to your disability
Consumer
Consumer Energy Your energy supply Holidays and transport Travelling in Europe Claim compensation if your flight's delayed or cancelled Cancelling a package holiday Claim compensation for a holiday
Selling a home
Table of contents Energy performance certificates Using an estate agent or selling the property yourself 'Quick house sales' Finding a buyer yourself If you wish to use an estate agent Deciding who
Get help from the Witness Service
the Witness Service Monday to Friday, 9am to 6pm. Calls to this number can cost up to 16p a minute from a landline, or between 8p and 40p a minute from a mobile. Your phone supplier can tell you how