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Provision of goods and services - discrimination because of something connected to your disability
Provision of goods and services - discrimination because of something connected to your disability This advice applies to England. See advice for See advice for Northern Ireland, See advice
Pet gets ill or dies after buying
Pet gets ill or dies after buying This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your pet gets ill or dies soon after
Insurance services - when discrimination is allowed
Insurance services - when discrimination is allowed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says
Chat with an adviser online
energy chat page. If consumer issues like broken or faulty goods, talk to our consumer service. You can talk about your issue with a trained adviser online. We’ll try to help you solve your problem
Contact us
There are lots of ways to contact us if you can’t find the advice you need on this website. If you’re applying for Universal Credit If you’re making a new claim, you can contact our Help to Claim
Backdated water bills
Backdated water bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A water company can backdate water bills. This page
Help with paying your water bills
Help with paying your water bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're struggling to pay your water
Complaining to an ombudsman
advice about getting your money back if you paid by card or PayPal the Property Ombudsman and the Property Redress Scheme resolve disputes between consumers and property agents the New Homes Ombudsman