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Problems with your settled status decision
Problems with your settled status decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales After you apply to the EU Settlement Scheme, the Home Office will email you a decision letter to tell you what status they’ve...
Check if your landlord has to protect your deposit
You'll probably have to pay a 'tenancy deposit' to your landlord or letting agent before you can rent your home. Your tenancy deposit will usually be the same amount as 4 or 5 weeks' rent. It’s illegal for your landlord to force you to pay a deposit of more than...
Cancelling a phone, TV, internet or mobile contract
Cancelling a phone, TV, internet or mobile contract This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should check the terms and conditions of your contract to find out what your cancellation rights are. You might be...
How to claim bereavement benefits
How to claim bereavement benefits This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to claim some money if someone has died. What you can claim depends on your circumstances and what your relationship...
Deciding what to do about housing discrimination
The Equality Act 2010 If you haven’t already checked, make sure your housing problem is covered by the Equality Act 2010 before you take any action - check if your problem is discrimination. If you’re being harassed, it might be discrimination under the Equality Act 2010. Check if your harassment...
Insurance services - when discrimination is allowed
Insurance services - when discrimination is allowed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says you mustn't be discriminated against is called the Equality Act 2010. Discrimination which is against the Act is...
Check if you can claim ESA
Check if you can claim ESA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get Employment and Support Allowance (ESA) if you have difficulty working because you’re sick or disabled. This is...
Moving to Universal Credit from other benefits
Moving to Universal Credit from other benefits This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Universal Credit is replacing 6 benefits called ‘legacy benefits’. These are: Housing Benefit income-related Employment and Support Allowance (ESA) income-based Jobseeker’s Allowance...
Getting an online immigration status (eVisa)
Getting an online immigration status (eVisa) This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should check if you can get online evidence of your immigration status - also called an ‘eVisa’. Most physical immigration documents are...
Registering a civil partnership
Registering a civil partnership This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A civil partnership is a legal relationship which can be registered by two people who aren't related to each other. Civil partnerships are available to...