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• Buying a home

  Mortgage calculator Use the mortgage calculator to work out how much your monthly mortgage payments could be now, and if interest rates rise. Use the mortgage calculator How much can you afford The first thing you need to do is decide how much you can afford. You will need to...

• Consumer

  Consumer Energy Your energy supply Holidays and transport Travelling in Europe Claim compensation if your flight's delayed or cancelled Cancelling a package holiday Claim compensation for a holiday Get airline compensation for lost or delayed luggage Getting a refund for a cancelled or delayed train Buying or repairing a car...

• Contact us

  There are lots of ways to contact us if you can’t find the advice you need on this website. If you’re applying for Universal Credit If you’re making a new claim, you can contact our Help to Claim service for help with the claiming process - from making an application...

• Contacting the CMS

  Contacting the CMS Complaining about the Child Maintenance Service

• Using early conciliation

  If you can, you should try to solve a problem at work by talking to your manager or raising a grievance. If you can't, or you've tried and that hasn't worked, you need to think about whether the problem is something you can take to an employment tribunal. For example,...

• Contact the consumer helpline

  Contact the consumer helpline This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Contact the Citizens Advice consumer helpline if you need more help with a consumer problem. Call the helpline Citizens Advice consumer helpline: 0808 223 1133...

• Consumer template letters

  Consumer template letters Faulty goods Letter to complain about faulty goods bought from a company Letter to complain about misdescribed goods bought from a private seller Letter to complain about faulty goods bought on hire purchase Letter to complain about faulty goods supplied with a service Letter to warn trader...

• Household contents insurance

  Household contents insurance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales It is a good idea to take out home contents insurance to cover your possessions against fire, theft and other risks, such as accidental damage. If...

• Repairs and housing conditions

  Renting from a private landlord Getting repairs done if you're renting privately Going to court if your landlord won't do repairs If you're being evicted because you asked for repairs Complaining about the condition of your shared house Renting from the council or a housing association Repairs - what are...

• Claiming constructive dismissal

  If your employer has done something that seriously breaches your contract, you might be able to resign and make a claim to an employment tribunal. This is called constructive dismissal. To be successful you'll need to prove your employer seriously breached your contract and that you resigned in response to...