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Check if your landlord has to protect your deposit
You'll probably have to pay a 'tenancy deposit' to your landlord or letting agent before you can rent your home. Your tenancy deposit will usually be the same amount as 4 or 5 weeks' rent. It’s illegal for your landlord to force you to pay a deposit of more than...
Your right to a fair trial
Your right to a fair trial This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales In the UK, human rights are protected by the Human Rights Act 1998. The Act gives effect to the human rights set out...
Report fake or counterfeit goods
Report fake or counterfeit goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You have the legal right to a refund if you’ve bought something that’s fake or counterfeit. You can also report the seller to Trading...
Complain about PPI commission
Complain about PPI commission This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to complain about the commission for payment protection insurance (PPI) and get some money back if you: can’t complain about mis-selling...
Holding letter - ask creditors to hold off
Holding letter - ask creditors to hold off This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to ask creditors to hold off for a short period while you work out your budget...
Request to write off a debt - letter
Request to write off a debt - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you are unable to pay your debts, you should contact your creditor to let them know and see if they...
Holding letter for joint account - ask creditors to hold off
Holding letter for joint account - ask creditors to hold off This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to ask creditors to hold off for a short period while you work...
Request to write off a joint debt - letter
Request to write off a joint debt - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you are unable to pay your debts, you should contact your creditor to let them know and see if...
No money to pay creditors - letter
No money to pay creditors - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter when you have no money available to offer to your non-priority creditors. You can use the Budgeting...
No money to pay creditors - joint letter
No money to pay creditors - joint letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter when you have no money available to offer to your non-priority creditors. You can use the...