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If you think your ESA decision is wrong - mandatory reconsideration
in. This could mean they decide you shouldn’t get ESA at all. Contact your nearest Citizens Advice if you think this could happen to you. Fill in a form or send a letter It’s best to ask for a mandatory
Q1 - moving around and using steps
else's help. "How far can you move safely and repeatedly on level ground without needing to stop?" 50 metres 100 metres 200 metres or more It varies Think about what would happen if you tried to get
Q14: moving around
question 14b "How far can you walk using any aids or appliances you need?" I can’t stand and move even using my aids or appliances less than 20 metres between 20 and 50 metres between 50 and 200
If a problem with National Insurance is affecting your benefits
or a P60 that show the National Insurance you've paid. Post the letter at the Post Office and ask them for proof of postage - you might need to prove when you sent it. Send it to: HMRC National
Getting sick pay when you're pregnant
period and receives her usual pay of £200 a week. This means her first 6 weeks of maternity pay will be £180 a week. If Mandeep is off sick for 2 weeks during her maternity pay qualifying period, her
Disputing paying back a working or child tax credits overpayment
evidence. Send it to the address on the letter that told you about the overpayment. If you can’t find the overpayment letter, send it to: HMRC Tax Credit Office Preston PR1 4AT United Kingdom HMRC will need
Parental bereavement pay - what you're entitled to and how to get it
helpline Telephone: 0300 200 3500 Textphone: 0300 200 3519 Open Monday to Friday: 8am to 8pm Saturday: 8am to 4pm Your call is likely to be free of charge if you have a phone deal that includes free
Preparing to apply for pre-settled and settled status
a biometric chip. This means you can scan it and you don't have to send it to the Home Office. If it has a chip, it will have this symbol on it: If you’re from outside the EU, EEA or Switzerland
Check if a change affects your tax credits
to include all of the information HMRC needs - and you save the cost of postage. For security HMRC will send you a text message with a code - you'll need to enter the code on GOV.UK to be able to report
If you need more help in the Channel Islands or the Isle of Man
/tradingstandards or you can contact Guernsey CAB Guernsey CAB Bridge Avenue The Bridge St Sampsons Guernsey GY2 4QS Tel: 01481 242 266 Fax: 01481 200 444 Website: www.cabguernsey.org Jersey Trading Standards