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Using early conciliation
If you can, you should try to solve a problem at work by talking to your manager or raising a grievance. If you can't, or you've tried and that hasn't worked, you need to think about whether the problem is something you can take to an employment tribunal. For example,...
Challenging a JSA decision - mandatory reconsideration
Challenging a JSA decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should ask the Department for Work and Pensions (DWP) to look at your claim again if you think a decision about...
Q1: listing your conditions, medications and treatments
Q1: listing your conditions, medications and treatments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Question 1a "Tell us in the space below:" what health condition or disability do you have? the approximate start date You don't...
EDF Energy customer service
EDF Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page EDF Energy score for October to December 2023 Customer services contact details for EDF Energy You can use our customer service ratings to help you decide which...
British Gas customer service
British Gas customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page British Gas score for October to December 2023 Customer services contact details for British Gas You can use our customer service ratings to help you decide which...
Letter to cancel a contract that's been breached
Letter to cancel a contract that's been breached This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to cancel a contract if an essential part of it has not been fulfilled. View example letter Sam...
Paying council tax if you’re a student
Your property is ‘exempt’ from council tax if it’s only occupied by full-time university or college students. Student halls of residence are automatically exempt. If your property isn’t exempt, some people, including full-time students, are ‘disregarded’. This means the council tax is calculated as if you don’t live there. This...
Check if a room counts as an extra bedroom for Housing Benefit
Check if a room counts as an extra bedroom for Housing Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you rent from your local council or a housing association, your Housing Benefit might be reduced...
Challenging a Child Benefit decision - mandatory reconsideration
Challenging a Child Benefit decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should ask HM Revenue and Customs (HMRC) to look at your claim again if you think a decision about your...
If your ESA is stopped or reduced
If your ESA is stopped or reduced This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Department for Work and Pensions (DWP) might stop or reduce your ESA because: you don’t have limited capability for work - this...