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Shell Energy customer service
Citizens Advice, Energy Ombudsman and the suppliers. Shell Energy scores for October to December 2023 Overall score 3.8 out of 5 Fewer complaints received 3 out of 5 Contact waiting time 4 out of 5
EDF Energy customer service
Advice, Energy Ombudsman and the suppliers. EDF Energy scores for October to December 2023 Overall score 2.4 out of 5 Fewer complaints received 1 out of 5 Contact waiting time 3 out of 5 Customer
Utility Warehouse customer service
time 4 out of 5 Customer commitments 3 out of 5 Utility Warehouse ranked 4th in the supplier comparison table. Rank Supplier Fewer complaints received Contact waiting time Customer commitments Rating
E (Gas and Electricity) customer service
out of 5 Contact waiting time 4 out of 5 Customer commitments 3 out of 5 E (Gas and Electricity) ranked 5th in the supplier comparison table. Rank Supplier Fewer complaints received Contact waiting
Ovo Energy customer service
Advice, Energy Ombudsman and the suppliers. Ovo Energy scores for October to December 2023 Overall score 2.7 out of 5 Fewer complaints received 1 out of 5 Contact waiting time 3 out of 5 Customer
Check if you can get DLA for your child
walking or getting around outdoors in unfamiliar places, compared to a child of the same age who isn't disabled Your child must have been disabled or had the condition for at least 3 months, and you must
E.ON Next customer service
commitments 5 out of 5 E.ON Next ranked 3rd in the supplier comparison table. Rank Supplier Fewer complaints received Contact waiting time Customer commitments Rating Overall rating 1 Shell Energy 3 out of 5
How the scores are worked out
the Vulnerability Commitment on the Energy UK website. Suppliers score 3 points for membership of the Energy Switch Guarantee or the Vulnerability Commitment. If they're a member of both, their score is capped
Using the right to repair scheme
Response time(working days) Total loss of electric power 1 Partial loss of electric power 3 Unsafe power or lighting socket or electrical fitting 1 Total loss of water supply
So Energy customer service
commitments 5 out of 5 So Energy ranked 16th in the supplier comparison table. Rank Supplier Fewer complaints received Contact waiting time Customer commitments Rating Overall rating 1 Shell Energy 3 out