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Debt has increased since debt management plan
Debt has increased since debt management plan This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Having a debt management plan (DMP) may make paying off your debt more manageable but you might find that your overall debt...
If your ex-partner has left your home
If your ex-partner has left your home This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your ex-partner has left your home, you may still need to decide who will stay there. You'll also need to work out...
Check if your landlord has to protect your deposit
You'll probably have to pay a 'tenancy deposit' to your landlord or letting agent before you can rent your home. Your tenancy deposit will usually be the same amount as 4 or 5 weeks' rent. It’s illegal for your landlord to force you to pay a deposit of more than...
Check your employer has followed the right redundancy process
Your employer needs to show they have a redundancy process. They can decide what the process is, but it should always include a meeting with you to talk about: why you’re being made redundant the next steps in their process Check if your employer is making 20 or more people...
Your energy supplier has put its prices up
Your energy supplier has put its prices up This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your gas or electricity supplier increases its prices, they should tell you in a reasonable amount of time before the change...
Using storage heaters efficiently
Using storage heaters efficiently This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Storage heaters are a type of electric heater. They’re also called night storage heaters. Storage heaters are designed to work with energy tariffs like Economy...
If your post has been damaged, lost or delayed by Royal Mail
If your post has been damaged, lost or delayed by Royal Mail This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to claim compensation from Royal Mail. What you can get depends on how...
Check if a business has discriminated against you because you’re transgender
Check if a business has discriminated against you because you’re transgender This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Businesses and services aren’t usually allowed to treat you differently because you’re transgender. The law that says this...
If your energy supplier has increased your direct debit payments
If your energy supplier has increased your direct debit payments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you pay for your gas or electricity by direct debit, the payments will usually be based on an...
Don't miss a parcel delivery
Don't miss a parcel delivery This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might miss parcel deliveries or find it difficult to collect a parcel - for example if you’re disabled or have a health condition....