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Gathering evidence about housing discrimination
The Equality Act 2010 If you haven't already checked, make sure your housing problem is covered by the Equality Act before you take any action - check if your problem is discrimination. If you're being harassed, it might be discrimination under the Equality Act. Check if your harassment problem is covered...
If your job offer is withdrawn
If an organisation offered you a job then withdrew it before you started work, you might be able to get some money from them. You can usually only get money if the employment contract started before they withdrew the offer. If you can get money, you’ll usually get what you...
If you're owed child maintenance
If you're owed child maintenance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your child’s other parent isn’t paying you child maintenance or is only paying some of it, there are steps you can take. What...
Taking your paid holiday
You can usually take your holiday when you want to but there are some steps you’ll need to follow to arrange it with your employer. To take your holiday, you’ll need to check when you can take it give the right amount of notice to your employer - that means...
Letter to complain about a holiday
Letter to complain about a holiday This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain if your package holiday didn't meet the brochure description, or was spoilt by problems like building work or...
Challenging what the CMS says you should get
Challenging what the CMS says you should get This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Child Maintenance Service (CMS) will write to tell you how much maintenance you should get. If you’re not sure how...
Letter to complain about a delay to a service
Letter to complain about a delay to a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important Further help This letter applies to a service that you gave the go-ahead for on or after 1 October...
Reporting to Trading Standards
Reporting to Trading Standards This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you think a business has broken the law or acted unfairly, you can report them to Trading Standards. Trading Standards use the information you...
Pet gets ill or dies after buying
Pet gets ill or dies after buying This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your pet gets ill or dies soon after you buy it, you might be able to get a refund or replacement...
Complain about an insolvency practitioner
Complain about an insolvency practitioner This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Insolvency practitioners acting in a formal capacity, for example as supervisors of an individual voluntary agreement (IVA) or as nominees, are subject to the...