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Getting help from a motor trade association
Getting help from a motor trade association This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve got a problem with your car, for example a fault or a bad repair, the first step is to speak...
Letter to cancel goods or services bought at home or in a public place
Letter to cancel goods or services bought at home or in a public place This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to cancel an agreement you made to buy something when you...
Sport - when discrimination is allowed in the provision of goods or services
Sport - when discrimination is allowed in the provision of goods or services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Generally speaking, a service provider isn't allowed to discriminate against you. However, there are some exceptions...
Complain about a debt management company
Complain about a debt management company This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have an individual voluntary arrangement (IVA) and you are not happy with it, you should first complain to your insolvency practitioner....
How credit cards work
How credit cards work This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A credit card is a plastic card that you can use to pay for goods or services or to get money from a cash machine....
Forgotten a debt - DROs
Forgotten a debt - DROs This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you apply for a debt relief order (DRO) you need to declare all of your debts. However, you might discover later that you...
Check you've been given the right sanction
Check you've been given the right sanction This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've been sanctioned, you should check that you've been given the right level of sanction and have been sanctioned for the...
Switching from pre-settled to settled status
Switching from pre-settled to settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have pre-settled status under the EU Settlement Scheme, it lasts for 5 years. At the end of the 5 years, it...
Letter to complain about faulty goods bought from a company before 1 October 2015
Letter to complain about faulty goods bought from a company before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important This letter applies to goods bought before 1 October 2015. If you bought the...
Pawnbrokers
Pawnbrokers This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A pawnbroker is someone who lends money according to the value of goods left with them (pledged). When you leave your goods with the pawnbroker they must give...