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• Ovo Energy customer service

  Ovo Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Ovo Energy score for October to December 2023 Customer services contact details for Ovo Energy You can use our customer service ratings to help you decide which...

• Help with legal fees when you separate

  Help with legal fees when you separate This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Separating can be complicated, so you might need legal help. For example, if you and your ex-partner can’t agree on who will...

• If you’re offered an unsuitable council or housing association home

  If you're already homeless or in temporary accommodation If you're homeless or in temporary accommodation it's best not to refuse an offer of a council home. If you turn down an offer of housing your council thinks is suitable, they could refuse to find you another home. Find out more...

• Don't miss a parcel delivery

  Don't miss a parcel delivery This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might miss parcel deliveries or find it difficult to collect a parcel - for example if you’re disabled or have a health condition....

• Dealing with income tax arrears

  Dealing with income tax arrears This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Coronavirus - if you can't pay your tax bill If you're struggling to pay your tax bill, you should speak to HMRC straight away...

• Switching from pre-settled to settled status

  Switching from pre-settled to settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have pre-settled status under the EU Settlement Scheme, it lasts for 5 years. At the end of the 5 years, it...

• What to do if you're being intimidated

  What to do if you're being intimidated This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should be able to give evidence in court without feeling scared someone might harm you. If someone is doing or saying...

• Contact us about a Universal Credit application

  Contact us about a Universal Credit application This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on...

• If you’re not happy with Royal Mail’s decision about compensation

  If you’re not happy with Royal Mail’s decision about compensation This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your post was damaged, lost or delayed and you claim compensation from Royal Mail, they’ll usually make a...

• Benefits and help with council tax when you separate

  Benefits and help with council tax when you separate This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get help with your living costs if you separate from your partner. It's worth checking...